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Parents

FAQ’s

1. Is KidzBop.com safe for my kids?

Yes, KidzBop.com is a very safe environment for your kids. In a nutshell your child does not have the ability to enter or make public any text or video without it being reviewed and approved by our staff first. Here are some of the things we do to ensure that your child has a positive experience on our site:

  • THE KIDZ BOP SQUAD (a.k.a. our trained staff) reviews all content submitted to our site- videos, webshow titles & descriptions, art created with our interac tive creativity tools, fan wall postings and poll responses to name a few.
  • We have strict guidelines about what can and cannot be included in content submitted to our site which includes:
    • No personally identifiable information of any kind (first names are okay)
    • No violence, dangerous stunts or obscene material
    • No negative stereotypes, offensive language or offensive lyrics
    • No bullying, gossip or negative comments/content regarding another child
  • If a video does not follow our guidelines and is deemed inappropriate it is flagged, the parent or guardian is contacted and it will not show up on the site.
  • Any other content not meeting our guidelines will be deleted and will not appear on our site.
  • We have taken great measures to provide fun tools that allow kids to interact in a controlled and safe way on our site:
    • “Props” allow kids to leave fun & positive canned comments on one another’s videos
    • Members can send video “shout outs” to one another on their My Channel pages- all video “shout outs” are moderated and are held to the same standards as other videos
    • Members can create a personal profile on their My Channel pages using moderated pre-selected choices from our profile library, ensuring that users will not include inappropriate or personally identifiable information in their profiles.
  • In order to upload a video, create a webshow, leave “props”, send an e-card, send a video “shout out”, use a creativity tool & save projects, sign a fan wall or leave a poll response users must be logged in to the site. This allows us to track down any member who abuses any of these privileges so we can contact their parent or guardian and/or cancel their account.

2. What sorts of activities can my child do on KidzBop.com?

On KIDZBOP.com KIDZ BOP fans of all ages can

  • Find KIDZ BOP CDs
  • Upload videos to share with friends and family
  • Create their own webshows
  • Create a personal profile on their “My Channel” pages using our moderated, pre-selected profile options
  • Feature their webshows on their “My Channel” pages
  • Watch KIDZ BOP TV and other user’s videos
  • Answer our weekly “Holla’ Back” poll
  • Play interactive games

3. Is membership to KidzBop.com free?

Yes, membership to KidzBop.com is completely free.

4. What kind of information do you collect about my child?

It is our policy to only collect necessary information when a child becomes a registered member of KidzBop.com. We will never share any of this information with any 3rd party , Kidz Bop advertiser or sponsor for any reason.

Listed below is the information we collect and how we use it.

  • Create a Username (Required): This is the name that represents your child on our site. We suggest to them that they create a fun, made up name . . .not their real name. If we believe their last name or any other identifiable information is being used in the username we will reject the registration and notify you.
  • Password (Required): Your child uses their password to log-in to the Kidz Bop site. We send you both the username and password of your child so you can access their account at anytime. Your child is not allowed to change their password so you will always have access to their account.
  • First Name (Required): We ask your child for their first name but never display this information on the site. We will only display this information if your child sends a video or another Kidz Bop page to friends and family members outside of Kidz Bop.
  • Birthday (Required): We ask your child for their birth date and display this information on your child’s “My Channel” page. This gives us information on the age of our users and allows us and other Kidz Bop members to wish your child happy birthday on their big day.
  • Gender (Required): We ask your child for their gender and display this information on your child’s “My Channel” page. This gives us information of the gender of our users and allows other Kidz Bop members to know if your child is a girl or a boy.
  • Zip Code (Required): We ask your child for their zip code but do not display this information on the site at any time. We use this information for internal geographic purposes only.
  • Parent’s or Guardian’s Email Address (Required): We require this so we can notify you that your child has registered on KidzBop.com. We’ll notify you of your child’s user name and password so you can review and update your child’s “My Channel” page or contact us to delete their account. We also notify you when ever your child has uploaded a video to KidzBop.com and once again when the video has been published to the site. We will also notify you if an uploaded video has been flagged by THE KIDZ BOP SQUAD (a.k.a. our trained staff members) for any reason. We will only contact a parent or guardian to notify them of their child’s activity on our site. We do not use the parent’s or guardian’s email address for any other purpose and will never share this information with any 3rd party , Kidz Bop advertiser or sponsor for any reason.
  • Child’s Email (Optional): If your child wants to receive email alerts about their and their friends’ specific activity on Kidz Bop they have the option of giving us their email address. If your child elects to do this, before we send them any email we first require parental authorization. We send the parent an email alerting them that their child wants Kidz Bop to send them email alerts and asking them to authorize or decline this request. We will never make public or display your child’s email at anytime. We will also never share share your child’s email with any any 3rd party , Kidz Bop advertiser or sponsor for any reason. If authorized their child will receive email for ONLY the reasons listed below.

    Email alerts will be sent if:
    • Another Kidz Bop member sends your child a Friend Request
    • A new video is posted to a webshow your child is a fan of
    • Another Kidz Bop member has sent your child a sendable
    • Another Kidz Bop member has sent your child a moderated and approved video shout out.
    • There is a new Kidz Bop Broadcast Announcement alerting your child to new features or sections of the site.

5. Is it safe for my child to upload a video?

Here at KIDZBOP.com, our goal is to ensure that your children have a fun but completely safe online experience. This is why each and every video that is uploaded to KIDZBOP.com is reviewed by THE KIDZ BOP SQUAD (a.k.a. our trained staff) before it is published to our site.

Each video is reviewed and if it is appropriate and follows our guidelines it is published to the site. To further protect the safety of your children uploaded videos can only be viewed on our site and cannot be downloaded or sent virally.

If a video does not follow our guidelines and is deemed inappropriate it is flagged, the parent or guardian is contacted and it will not show up on the site.
We have several guidelines for uploaded videos that we let kids know about before they upload and that you should know about as well:

  • We do not allow any personally identifiable information within videos. This includes but is not limited to full names, street addresses, hometowns, email addresses, personal websites, school names, phone numbers and social security numbers.
  • We do not allow URLs to other websites to appear in a video.
  • We will not post videos that contain violence, dangerous stunts or obscene material.
  • We will not post videos that contain negative stereotypes, offensive language or offensive lyrics.
  • We do not tolerate online (or offline) bullying and will not post videos that contain negative gossip, slander or other hurtful comments and/or negative content about other children.

All that said we believe that parents should always be involved in what their children are doing online. It is a personal decision for every parent and family to decide what sorts of activities are appropriate for their children.

6. I’m concerned about chat rooms, do you have them?

No, we do not have any chat rooms on our site.

7. Can my child receive e-mails or comments from other users on your site?

No, we do not give our users the ability to send e-mails to one another or leave free form text comments on each other’s videos or My Channel pages.

Members can give one another “props” – fun, positive, pre-created messages that they choose from our “prop” library – and they can send “Shout Out” videos to one another on their My Channel pages. Once again, every Shout Out video is moderated and reviewed by our staff before it is published to our site.

8. Is there anywhere on the site where kids can leave free form text comments?

Yes, we have a poll section where our members can write in their answers and we have “Fan Walls” for all of our KIDZ BOP TV shows where members can write fan messages.

All of these poll responses and fan wall messages are reviewed & moderated by THE KIDZ BOP SQUAD (a.k.a. our trained staff) before they are published to our site. Negative and/or inappropriate comments are not published.

In addition members must be logged in to use these features. This ensures that if a user abuses this tool in any way we will be able to contact their parent or guardian and/or cancel their account.

9. What is KIDZ BOP TV?

KIDZ BOP TV is content produced by KIDZ BOP for KIDZ BOP fans. This includes KIDZ BOP music videos, as well as our original series- many of which star kids we discovered right here on KIDZBOP.com!

You can also catch our KIDZ BOP TV series and videos on our Comcast On Demand channel! Please check with your local provider for more details.

10. What is My Channel?

My Channel is a fun space where each member can create their own personal page. My Channel allows users to:

  • Create a personal profile using moderated pre-selected choices from our profile library
  • Update their profile avatar
  • Showcase their webshows, videos and other creative content made with our creativity tools
  • Upload a video greeting (which is moderated by THE KIDZ BOP SQUAD)
  • Receive video “shout outs” from other users (all of which are also moderated by THE KIDZ BOP SQUAD)
  • Send and receive friend requests from other users
  • Save their “favorites”
  • Receive “alerts” whenever they have a new friend request, a video has been uploaded by a webshow they are a “fan” of or a new contest, sweepstakes or feature has been added to KidzBop.com
  • Receive a “friend feed” letting them know what sorts of activities their KidzBop.com friends have been up to- which of their friends has new videos, what things their friends have favorited, what their friends’ personal profiles are set to, etc.

11. What is the “Holla’ Back” poll?

The “Holla’ Back” poll is updated each week with a fun topic relevant to our users. Each poll has 5 questions- questions 1-4 are multiple choice and members can see how their answers rank in comparison to other user’s answers and the 5th question allows users to write and submit their own answer. All poll responses are moderated and approved by THE KIDZ BOP SQUAD (a.k.a. our trained staff) before they are published to the site.

12. How do your e-cards work?

We know how fun it is to send and receive e-cards—so we’ve created several free e-card generators where kids can design and send their own. They select a card, choose from the backgrounds, graphics and messages provided, fill in the necessary information and send!
We only ask for your child's first name and the recipient's first name and email address. We use this information to send the e-card and do not store it for any other use. And because our e-cards have pre-written messages that kids choose from (kids can’t send their own personal messages) you can feel safe knowing that each e-card is child friendly.

We require that members be logged in to send an e-card. This ensures that if a user abuses this tool in any way we will be able to contact their parent or guardian and/or cancel their account.

13. Who do I contact if I find objectionable content on KidzBop.com?

We make every possible effort to flag inappropriate content so that it never reaches our site. However if you see something that you feel is objectionable please contact us immediately at info@kidzbop.com

14. What is your privacy policy?

We encourage you to read our Privacy Policy here. It will give you an overview of the measures we have taken to provide a safe and secure online environment.
Check back often for more information on KIDZ BOP music, tours, contests, and web site updates!